24/7 help for ICT security incidents

The number of ICT related security incidents as well as the damage caused by them continues to increase. These incidents can have various consequences for the affected organisation. GOVCERT.NL provides assistance to its constituents and is available 24/7 for incident response of ICT security incidents. GOVCERT.NL offers constituents advice on how to deal with incidents on a technical and organisational level.

Telephone advice

GOVCERT.NL provides advice right away through the telephone. If necessary, the staff of GOVCERT.NL will perform a technical analysis of, for instance, the network traffic or malicious software. Our staff will also operate on-site if called for.
The 24/7 help for ICT security incidents

  • reduces the duration of incidents and
  • limits financial damage.

From intake to crisis communication

The 24/7 help of GOVCERT.NL for ICT security incidents consists of:

  • intake of incidents by specialists
  • advice on dealing with ICT incidents
  • on-site support from technical staff
  • use of specialized software for logging and combating ICT incidents
  • support from crisis communication and press briefing
  • support from management by experienced incident response managers
  • analysis of malicious software (malware) detected at the constituents, to determine the nature and seriousness of an infection